Privacy Policy

Sam Chimes Productions

Effective Date: August 28, 2025

1. INFORMATION WE COLLECT

Personal Information You Provide:

Name, email address, phone number when you contact us
Payment information for bookings, merchandise, or Chimes Academy enrollment
Social media handles when you engage with our content
Performance preferences and musical background for educational services

Automatically Collected Information:

Website usage data, IP address, browser type
Cookies for website functionality and analytics
Social media interactions and engagement metrics

2. HOW WE USE YOUR INFORMATION

We use your information to:

Process bookings for Sam Chimes performances and DJ Chimes services
Deliver Chimes Academy educational programs and community access
Process Shop Chimes merchandise orders
Send updates about performances, new music releases, and educational opportunities
Improve our website and services
Comply with legal obligations

3. INFORMATION SHARING

We do not sell your personal information. We may share information with:

Service Providers: Payment processors, email marketing platforms, shipping companies
Legal Requirements: When required by law or to protect our rights
Business Partners: Only with your explicit consent for collaborative projects

4. DATA SECURITY

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.

5. YOUR RIGHTS

You have the right to:

Access, update, or delete your personal information
Opt out of marketing communications
Request information about how we use your data
File a complaint with relevant data protection authorities

6. COOKIES

We use cookies to enhance your website experience. You can disable cookies in your browser settings, though this may affect website functionality.

7. THIRD-PARTY LINKS

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

8. CHILDREN'S PRIVACY

We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.

9. CHANGES TO THIS POLICY

We may update this privacy policy periodically. Changes will be posted on this page with an updated effective date.

10. CONTACT US

For privacy-related questions or requests:

Sam Chimes Productions
Vancouver, Canada

Email: sirchimes@samchimes.com

Website: samchimes.com

This privacy policy applies to all services under Sam Chimes Productions, including Sam Chimes performances, DJ Chimes services, Shop Chimes merchandise, Chimes Academy education, and Hi Chi Media content.